Frequently Asked Questions

We have been working with most private landlords, management companies, and real estate companies in the area since 1992. We try to get every rental property that is available so you have the biggest selection to choose from.

Yes. In North Carolina, it is $98.

There are many landlords who will deduct the charge right off of your move-in cost. On the listings, it will tell you which ones have agreed to do that.

That depends on what you are looking for. We use your specific requirements to pull up every property that matches your needs. You can also get daily updates on any new properties that match your requirements. So the number of homes we may have for you in your area and price range is continually changing.

We have a lot of landlords who accept housing programs. If the landlord has specified that they will take it, it will be listed on the printout for you. It’s always a good idea to ask the landlord if they accept your certificate if it’s not already listed on your printout.

We have many landlords who will work with you. Private landlords tend to be more flexible with credit issues and evictions. Not all landlords will do a credit check, and some that do are not always looking for perfect credit.

We recommend you start looking 30 days before you are ready to move. Most landlords list their properties when they are ready to be shown, and most people find something within a week or two.

Our service is a 30-day service. If, for any reason, you are still looking for a rental property after 30 days, you can continue using it for three additional months at no additional charge.

If, after 30 days, you are unable to find a rental home, you have the option of continuing to use the service for three additional months at no additional charge, or you can request a refund.

We do ask that you give us 30 days to help you find a rental property. If you were to find something not listed with our service after the first 30 days, a full refund is available.

Not at this time. What most of our clients do is use Google Maps with the address of the home to see a picture of the outside of the home. You can also simply call the landlord to see if they have any photos to email to you. It’s still always best to see the house with your own eyes.

No, we are not real estate agents. We provide you with the information to lead you to the best deals on the market. The landlords will show you the property, and you will be renting directly from them.

Yes, landlords will require a security deposit plus the first month’s rent when you move in. Properties with no security deposit required are extremely rare.

Not at all. Many landlords allow pets. That is something we can specify in your search, so you only get properties that allow them.

Yes, but most landlords say they want a full-year lease when they list their properties; however, that is something that you can negotiate with them when you call them.